Refund Policy
Last updated: September 2026
Short version: if your order hasn't arrived within 48 hours, get in touch and we'll sort it out. Once a delivery is confirmed the sale is final — but it stays covered by our 7-day guarantee against market suspensions and coin removals.
The full wording is below, taken word for word from our Terms & Conditions, which is the document that governs your purchase.
1Orders, Delivery & Refunds
Whether a refund is issued is entirely at BoostYourFUT's discretion. If your order has not been delivered within 48 hours of purchase, contact us for a status update or to ask about a refund. Once you have received confirmation that your order was delivered, that sale is final and refunds are no longer available. Any refund that is approved is reduced by 5% to cover the processing costs charged by our payment provider.
2Our 7-Day Protection Guarantee
For 7 days following your most recent delivery, we stand behind it against market suspensions or coin removals. On the rare occasion this happens (historically well under 1% of orders), you may choose between a cash refund equal to half the order value or full store credit.
Need to raise something?
Reply to your order confirmation email, or write to [email protected] with your order number. The sooner you tell us, the more we can do.